This means that you have reached your monthly bandwidth quota OR are near reaching your quota. We are currently not charging for overusage or slowing down connections, however, we preserve the right to do so if we feel your usage is affecting others or if it has been an ongoing issue.
* We reserve the right to charge up to $5 per GB on overages should we feel that a subscriber is disregarding our fair usage policy. GPNetworks policy is to use the data allocated to packages as guidelines and we are very lenient in enforcing the limits.
We believe in fair usage and we urge our customers to be respectful and also to be aware. If you would like to check your usage, you can do so by clicking here
We require a minimum of 30 days notice for cancellation of an account.
Accounts that are under a contract are subject to a $300 penalty for early cancellation over 6 months.
Cancellation Fees equal 50% of fees for the months times the remaining amount of months on the contract term if less than 6 months.
Internet Service on a month-to-month contract may be cancelled at any time after the contract has expired with no penalty fees.
|Video Game System||Minimum Download Speed||Minimum Upload Speed||Maximum Ping Rate (in milliseconds)|
|Microsoft Xbox One||3 Mbps||0.5 Mbps||Less than 150 ms|
|Nintendo Switch||3 Mbps||1 Mbps||Less than 150 ms*|
|Sony Playstation 4||Estimated 3 Mbps*||Estimated 1 Mbps*||Less than 150 ms*|
|PC / Mac||Estimated 3-6 Mbps*||Estimated 0.75-1 Mbps*||Less than 100-150 ms*|